Raffles London at The OWO | Hotel in London

| 9.8 (92 Reviews) |  1 Bathroom
London City Centre Hotel | Raffles London at The OWO

Hotel in London City Centre, London

Luxury hotel with 9 restaurants, 4-minute walk to Trafalgar Square
This smoke-free hotel features 9 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Additionally, 3 bars/lounges, a health club, and valet parking are onsite.
Housekeeping is available on request.
Raffles London at The OWO offers 120 accommodations with iPads and minibars. Each accommodation is individually furnished and decorated. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This London hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include safes and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.


Recreational amenities at the hotel include an indoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Private bathroom
  • Children's robes
  • Hair dryer
  • Bathtub or shower
  • Toothbrush and toothpaste (on request)
  • Bathrobes
  • Rainfall showerhead
  • Toilet paper
  • Soap
  • Designer toiletries
  • Towels
  • Shampoo
Bedroom
  • Hypo-allergenic bedding
  • Heating (climate-controlled)
  • Down comforter
  • Bed sheets
  • Pillow menu
  • Premium bedding
  • Blackout drapes/curtains
  • Memory foam mattress
  • Air conditioning (climate-controlled)
  • Children's slippers
  • Safe
  • Eco-friendly cleaning products provided
  • Phone
  • Soundproofing
  • Water-efficient showers only
  • Recycling
  • Laptop-friendly workspace
  • Bulk dispenser for toiletries
  • Restaurant dining guide
  • Slippers
  • Connecting rooms available
  • Individually furnished
  • Turndown service
  • Individually decorated
  • Iron/ironing board (on request)
  • LED light bulbs
  • Guidebooks/recommendations
Breakfast
  • Full breakfast available for a fee daily 7:00 AM–10:30 AM: GBP 45 for adults and GBP 22.50 for children
  • 9 restaurants
  • 3 bars/lounges
  • Champagne service
  • Free tea bags/instant coffee
  • Electric kettle
  • Minibar
Parking
  • Electric car charging station on site
  • Valet parking on site (GBP 70 per night)
  • Wheelchair-accessible parking and van parking available
Accessibility
  • Grab bar near toilet
  • Wheelchair-accessible parking
  • Cobblestone flooring in public areas
  • Elevator
  • Handrails in stairways
  • Vibrating pillow alarm
  • Tile flooring in room
  • Hardwood flooring in room
  • Wheelchair-accessible fitness center
  • Grab bar in shower
  • Wheelchair-accessible restaurant
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business center
  • 19 on-site accessible parking spaces
  • Height-adjustable showerhead
  • Wheelchair-accessible spa
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchairs available on site
  • Wheelchair-accessible path to elevator
  • Hand-held showerhead
  • Area rugs in public areas
  • Roll-in shower
  • Bathroom emergency pull cord
  • High pile carpet in room
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Well-lit path to entrance
  • Smooth flooring in public areas
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible bathroom vanity
Activities
  • Casino
  • Health/beauty spa
  • Outlet shopping
  • Indoor pool
  • Pilates classes
  • Fitness center
  • Bicycle rentals
  • Full-service spa
  • Yoga classes
  • Fitness classes
Entertainment
  • iPad
  • 55-inch Smart TV
  • Premium channels
  • Cable channels
General
  • Front-desk safe
  • Banquet hall
  • Newspapers in lobby
  • Ballroom
  • Elevator
  • Reception hall
  • English
  • Dutch
  • Polish
  • Irish
  • Italian
  • Russian
  • Greek
  • French
  • Serbian
  • Spanish
  • Portuguese
  • Danish
  • German
  • Arabic
  • Chinese (Mandarin)
  • Chinese (Cantonese)
  • Comprehensive food waste policy
  • Biodegradable drinking straws
  • No plastic water bottles
  • Comprehensive recycling policy
  • Smoke-free property
  • Vegetarian dining options
  • At least 80% of food locally-sourced
  • Humane treatment of captive wild animals
  • Local culture & ecosystem education
  • Couples dining
  • Reusable cups only
  • Romance packages available
  • Double-glazed windows
  • Reusable tableware only
  • Local artist showcase
  • No plastic coffee stirrers
  • Biodegradable coffee stirrers
  • Vegan dining options
  • At least 80% lighting from LEDs
  • At least 80% organic food
  • No plastic soda bottles
  • No plastic drinking straws
  • Locally-owned & organized tours & activities
Guest Services
  • Laundry facilities
  • Soundproofed rooms
  • Indoor pool
  • Highchair
  • Tour/ticket assistance
  • Porter/bellhop
  • Wedding services
  • Concierge services
  • Luggage storage
  • Change of towels (on request)
  • Turndown service
  • Change of bedsheets (on request)
  • 24-hour front desk
  • Dry cleaning service
  • Multilingual staff
  • Daily housekeeping
  • Laundry facilities
Internet
  • Available in some public areas: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in all rooms: Free WiFi
Spa
  • Massage/treatment rooms
  • Steam room
  • Sauna
  • Couples treatment room(s)
  • Massages
  • Spa open daily
  • 7 treatment rooms

Policies

Check-in
Check-in time starts at 3:00 pm minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. rollaway/extra beds are available for gbp 80.0 per night.
Payment Policy
Fee for full breakfast: approximately gbp 45 for adults and gbp 22.50 for children valet parking fee: gbp 70 per night rollaway bed fee: gbp 80.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Food and water bowls are available pets stay free service animals are welcome, and are exempt from fees

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges mobile payment options include: alipay, google pay, apple pay, amazon pay, gopay, paypal, twint, and wechat pay safety features at this property include window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, mobile payments, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Klaus
Nov 24, 2025 01:22:04 AM
Review Score:   8
Summary: Overall the room did not meet our expectations. The room lacked a wauw effect. The amenities (slippers, toothbrush, comb etc.) did not match the general standard nor the pricepoint of the room. The bathrobes seemed in bad condition and washed too hard. Upon checkout we were presented with a discretionary service charge (in other words a tip for the staff). We have never experienced this before and to be honest it puts the guest in an akward and uncomfortable position. The pool area was exceptional, however the staff forgot to bring our coffee order. Although we ordered two similar coffees, one coffee was cold and mild and the other hot and strong. The amount of coffee in the cups was also not the same. We had dinner in The Drawing room, which is beautiful and cosy. The live music gave the atmosphere a boost too. Although the staff were very nice and friendly the service seemed a bit unorganized. We had the prawn cocktails as starters. The prawns were too chewy and the dish needed more salad to balance out the amount of dressing and prawns. The ass.manager Matthew was indeed friendly and very serviceminded. The venison dish was great as were the sides. Overall the staff is veey good!
See All Reviews

Room Arrangement

Room Info Facilities
Executive Twin Room
Room Size: m2
2 Queen Beds
Executive Twin Room

General

Desk, Coffee/tea maker, Bed count minimum 2, Bed count maximum 2
Suite, Corner
Room Size: 1033 square feet m2
1 King Bed
Suite, Corner

General

In-room massage available, Rollaway/extra beds (surcharge), Dining table, Number of bedrooms - 1, Coffee/tea maker, Extra bed count 1, Separate dining area, Free cribs/infant beds, Desk chair, Square meters - 96, Square feet - 1033, Toilet with electronic bidet, Desk, Ping - 29, Separate sitting area, Bed count minimum 1, Bed count maximum 1
Superior Twin Room
Room Size: m2
2 Queen Beds
Superior Twin Room

General

Coffee/tea maker, Bed count minimum 2, Bed count maximum 2
Classic Room
Room Size: 334 square feet m2
1 King Bed
Classic Room

General

Square meters - 31, Ping - 9, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Coffee/tea maker, Square feet - 334, Bed count minimum 1, Bed count maximum 1
Deluxe Twin Room
Room Size: m2
2 Queen Beds
Deluxe Twin Room

General

Coffee/tea maker, Bed count minimum 2, Bed count maximum 2
Suite (Ministerial)
Room Size: 893 square feet m2
1 King Bed
Suite (Ministerial)

General

In-room massage available, Rollaway/extra beds (surcharge), Wheelchair-width doorways, Low-height counters/sink, Number of bedrooms - 1, Coffee/tea maker, Ping - 25, Wheelchair accessible, Extra bed count 1, Square feet - 893, Separate dining area, Free cribs/infant beds, Desk chair, Square meters - 83, Desk, Low-height bed, Separate sitting area, Bed count minimum 1, Bed count maximum 1, Furnished balcony
Junior Suite Twin
Room Size: m2
1 Double Bed
Junior Suite Twin

General

Coffee/tea maker, Bed count minimum 1, Bed count maximum 1
Suite (Westminister)
Room Size: 689 square feet m2
1 King Bed
Suite (Westminister)

General

Square feet - 689, In-room massage available, Rollaway/extra beds (surcharge), Wheelchair-width doorways, Low-height counters/sink, Number of bedrooms - 1, Coffee/tea maker, Wheelchair accessible, Extra bed count 1, Separate dining area, Free cribs/infant beds, Desk chair, Ping - 19, Square meters - 64, Desk, Low-height bed, Separate sitting area, Bed count minimum 1, Bed count maximum 1, Furnished balcony
Superior Room
Room Size: 366 square feet m2
1 King Bed
Superior Room

General

No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Coffee/tea maker, Square feet - 366, Bed count minimum 1, Square meters - 34, Bed count maximum 1, Ping - 10
Deluxe Room
Room Size: 388 square feet m2
1 King Bed
Deluxe Room

General

Rollaway/extra beds (surcharge), Wheelchair-width doorways, Low-height counters/sink, Number of bedrooms - 1, Coffee/tea maker, Ping - 11, Square meters - 36, Square feet - 388, Wheelchair accessible, Extra bed count 1, Free cribs/infant beds, Low-height bed, Bed count minimum 1, Bed count maximum 1
Suite, 1 Double Bed
Room Size: m2
1 Double Bed
Suite, 1 Double Bed

General

Desk, Coffee/tea maker, Bed count minimum 1, Bed count maximum 1
Junior Suite
Room Size: 646 square feet m2
2 Double Bed and Double Sofa Bed
Junior Suite

General

In-room massage available, Square feet - 646, Rollaway/extra beds (surcharge), Wheelchair-width doorways, Low-height counters/sink, Number of bedrooms - 1, Coffee/tea maker, Wheelchair accessible, Extra bed count 1, Free cribs/infant beds, Desk chair, Square meters - 60, Desk, Ping - 18, Low-height bed, Bed count minimum 2, Bed count maximum 2
Executive Room
Room Size: 441 square feet m2
1 King Bed
Executive Room

General

Rollaway/extra beds (surcharge), Wheelchair-width doorways, Low-height counters/sink, Number of bedrooms - 1, Coffee/tea maker, Ping - 12, Wheelchair accessible, Extra bed count 1, Square feet - 441, Free cribs/infant beds, Square meters - 41, Low-height bed, Bed count minimum 1, Bed count maximum 1, Furnished balcony

FAQ's

Is this London City Centre hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the London City Centre hotel have a swimming pool?

Yes, this London City Centre hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in London City Centre hotel?

Best-rates for the London City Centre hotel starts from $1,083 per night with includes Wheelchair Accessible, Wellness Facilities, Entertainment, Internet, Kitchen, Parking, Security/Safety, Bedding/Linens, Bar, Laundry, Pool, TV, Spa, Guest Services, Breakfast, Child Friendly, Air Conditioner, Accessibility, Business Services, Restaurant, Toiletries with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is London City Centre hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the London City Centre hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the London City Centre hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the London City Centre hotel?

Based on the information reported by the owner or manager, the London City Centre hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for London City Centre hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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USD1,083
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